A talk for senior living communities · 45 minutes
Was That Really Your Grandson?
What never to tell an AI, and how to catch a fake voice.
Scammers can now copy a loved one’s voice from a few seconds of audio. This is a calm, plain-English talk that gives your residents four simple things to do, and leaves them feeling more confident, not more afraid.
- Length45 minutes
- SlidesLarge print
- Every resident getsA take-home card
- Memory lossOptions for every stage
Why this talk
It can happen to anyone who loves their family
In July 2025, a mother in Dover, Florida, answered a call that sounded exactly like her daughter, and in trouble. Then another voice took over and told her what to do next. She gave USD 15,000 in cash to a courier at her door. Only afterward did she reach her real daughter, who was safe.
She believes the voice was copied with artificial intelligence. Police have not confirmed how the voice was made. What is clear is how easy it was to believe, and how many places the call could have been stopped.
Source: FOX 13 Tampa Bay, July 17, 2025.
What to listen for
Three red flags in a scam call
However real the voice sounds, a scam call leans on the same three things. Learn to hear them, and you can tell something is wrong.
Urgency
“It has to happen right now.” A scammer will not let you stop and think.
Secrecy
“Don’t tell anyone.” A scammer needs you cut off from the people who would help.
Money
A request to pay now, in a way that is hard to trace or take back.
In the room, we practice exactly what to do when you hear them, and every resident takes home a card to keep by the phone.
Inside the 45 minutes
Real stories, real practice, real answers
Spot the fake
The true story, step by step. How a copied voice works, the tells to listen for, and why caller ID can lie.
Real or scam?
Six common scams, each with a one-line answer. Residents practice out loud, so the right words are ready when the phone rings.
Protecting yourself
Guarding personal information is key to preventing any AI, phone, PDF, or email scam.
We also cover what to do if it has already happened, who to report it to, and how to make a family word that sticks. Time for questions is built in.
Know your audience
Built for every stage of memory
Many communities include residents who live with memory loss. A secret word is not realistic for everyone, so the talk adapts. When you book, tell me who will be in the room and I will fit the session to them.
Independent living
Full 45 minutesThe complete talk with all four things, the family word, and the practice scams.
Mild memory loss
Trimmed talkFewer ideas, more repetition, and a phone card residents can keep next to the phone.
Moderate memory loss
About 30 minutesOne simple rule instead of several, written on a card by the phone so it does not have to be remembered.
Memory care
Staff and family sessionFor residents who cannot be asked to remember anything, protection comes from the people and systems around them. This session is for staff and families, with a caregiver card of practical steps.
These are common protective steps, not medical or legal advice. For power of attorney or account access, families should consult an elder law attorney.
Your speaker
CeCe Blue
CeCe Blue is a Katy, Texas author and educator who has spent more than 15 years designing training for Fortune 500 and healthcare organizations.
Her style is plain English, patient, and never talked down to. She has been featured on KPRC 2’s Houston Life.
- Education. M.S. in Training & Development, University of Houston
- Experience. 15+ years designing training for Fortune 500 and healthcare organizations
- Media. Featured on KPRC 2’s Houston Life
- Approach. Plain English, large print, real practice, no jargon
Have questions? Ask me.
Every community is different. Send me a note, and I will answer your questions personally.
Trusted places to report
If a scam has already happened
There is no shame in it. Report it quickly. These are official, free resources.
ReportFraud.ftc.gov
aarp.org
ic3.gov
Bring it to your community
Let’s protect your residents together
Tell me about your community and a few dates that could work. I will get back to you by phone or email.
Prefer email? Write to hello@ceceblueink.com.